If the Plex app isn’t working on an LG TV, several reasons could be causing the issue.
It may be due to problems with the app itself, outdated TV firmware, or issues with the TV’s internet connection.
Here are some troubleshooting steps and fixes based on the search results:
Update LG Smart TV and Plex Media Server
Update the LG Smart TV software to webOS 3.5 or higher, as Plex requires webOS 3.5 or later.
Also, update the Plex Media Server to the latest version, as the Plex app needs to connect to the latest server version.
Adjust Settings
Go to Settings > Advanced > Allow insecure connections and change it to ‘Always.’ This may help resolve the issue caused by changes in SSL certificates by LG.
Additionally, ensure that the Plex Media Server is actively running and that your app and server are on the same network.
Other Troubleshooting Steps
If none of the above methods solves the issue, try the following steps:
- Restart the Plex Media Server to refresh the server connection with the Plex app.
- Uninstall and reinstall the Plex app on your LG Smart TV.
- Power cycle your LG Smart TV by unplugging it for 2 minutes and then plugging it back in to refresh the software and firmware.
That’s it!
Hope this helps…