How to Fix Error Code 106 on LG Smart TV

Quick Answer: Error Code 106 on an LG Smart TV usually indicates a network connection issue. This error prevents the TV from connecting to the internet, rendering streaming apps and online services inaccessible. To resolve this issue, ensure your Wi-Fi is working correctly, update the TV’s firmware, or reset network settings.

Bellow, we will discuss this in detail from what causes the issue and then how you can troubleshoot the issue.

Let’s dive in…

Understanding Error Code 106 on LG Smart TV

Error Code 106 is a common issue on LG Smart TVs, especially when the TV struggles to establish a stable internet connection.

The error often points to problems with DNS settings, which can prevent your TV from accessing the necessary online services.

Why Does Error Code 106 Occur?

DNS Issues: The primary cause of Error Code 106 is often related to DNS (Domain Name System) configuration. If the DNS server is unresponsive or incorrect, your TV may fail to connect to the internet.
Network Instability: Intermittent Wi-Fi connection or issues with the router can also trigger this error.
Outdated Firmware: Sometimes, running outdated TV firmware can cause network-related errors, including Error Code 106.
ISP-Related Issues: Your Internet Service Provider (ISP) might be experiencing issues, leading to a disruption in the connection.

How to Fix Error Code 106 on LG Smart TV

Here are all the detailed guidelines to fix this issue:

Step 1: Check Your Internet Connection

Before delving into more technical solutions, ensure that your internet connection is stable.

Test Other Devices: Check if other devices connected to the same network are working properly. If they aren’t, the issue might be with your router or ISP.
Restart Your Router: Power cycle your router by unplugging it, waiting for 30 seconds, and then plugging it back in. This can often resolve temporary connectivity issues.
Reconnect the TV to Wi-Fi: Go to Settings > Network > Wi-Fi Connection, and reconnect your TV to your Wi-Fi network.

Step 2: Adjust DNS Settings

Adjusting the DNS settings on your LG Smart TV can often resolve Error Code 106.

Go to Settings: Navigate to Settings > All Settings > Network > Wi-Fi Connection.
Access Advanced Settings: Click on Advanced or More Settings.
Change DNS to Manual: Set DNS mode to Manual and enter Google’s Public DNS addresses:

Primary DNS: 8.8.8.8
Secondary DNS: 8.8.4.4

Save and Restart: Save the settings and restart your TV.

Step 3: Update Firmware

Updating your LG Smart TV’s firmware can fix various bugs, including network issues that might cause Error Code 106.

Check for Updates: Go to Settings > All Settings > General > About This TV > Check for Updates.
Install the Update: If an update is available, download and install it.
Restart the TV: Once the update is complete, restart your TV and check if the error persists.

Step 4: Perform a Factory Reset

If the above steps don’t work, performing a factory reset might resolve the issue by restoring your TV to its original settings.

Backup Your Data: Ensure any important data is backed up.
Factory Reset: Go to Settings > All Settings > General > Reset to Initial Settings.
Follow the On-Screen Instructions: Complete the reset and set up your TV from scratch.

Step 5: Contact LG Support

If Error Code 106 still persists after trying all the above solutions, it might be time to contact LG support for further assistance.

LG Support Website: Visit the LG Support website for more detailed troubleshooting steps.
Customer Service: Reach out to LG customer service through their official helpline or chat service.

How To Prevent This Error Code 106?

Keeping your LG Smart TV’s firmware updated ensures that any known bugs, including those that could cause network errors, are patched.

Use a Reliable DNS Server

Using a reliable DNS server, like Google’s Public DNS, minimizes the risk of connectivity issues. Ensure your router and TV are both configured to use these DNS settings.

Monitor Your Network

Regularly monitor your network connection to ensure that all connected devices, including your LG Smart TV, have stable and robust connectivity. Tools like Pingdom can help you monitor network performance.

Consider a Wired Connection

For a more stable connection, consider using an Ethernet cable instead of Wi-Fi. A wired connection often provides a more reliable and faster internet connection, reducing the chances of encountering Error Code 106.